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Do you love live entertainment?

We stand for independent ticketing and successful online shops for the event industry. We support organizers, artists, and sports clubs in successfully selling captivating live experiences to their fans. While we operate behind the scenes, our partners, like Wacken Open Air or THW Kiel, take center stage.

We are part of AXS, the global ticketing provider for venues, sports clubs, and events. AXS manages ticketing for AEG Presents, the leading promoter of tours, festivals, and concerts worldwide. Fans of top artists like Taylor Swift, Ed Sheeran, Kylie Minogue, Katy Perry, and BLACKPINK trust AXS to gain access to concerts and unique events such as the Coachella Festival or the Hyde Park Festival. AXS is a subsidiary of Anschutz Entertainment Group, Inc. (AEG), a globally operating and independent entertainment company that also manages numerous venues. In Germany, these include the Uber Arena and Uber Eats Music Hall in Berlin, as well as the Barclays Arena in Hamburg.

Come to us. Here are 6 good reasons:

We are passionate about LIVE.

Fans buy real live moments in our shops. What could be more emotional? Every day we get involved for club concerts or sports derbies and are far from boring returns and excess commerce.

We are a team.

 We celebrate our team for cohesion and helpfulness. This works so well because we communicate at eyelevel and are transparent. Come as you are – for a joint breakfast or team event.

We develop e-commerce.

From back to frontend: Future-oriented architecture and software are developed in-house. As roadmap designers and tech nerds, we ensure that thousands of users can book tickets for their favourite festival at the same time.

We create.

A little bit more and better every day because we realise our ideas. We are structured but not bureaucratic. We like short agreements instead of long e-mails. We think long-term, not in quarterly reports.

We work in the heart of Hamburg.

 Alster, Neustadt, Gänsemarkt – do we need to say more? Our office is super centrally located and easily accessible by public transport or by bike. The HVVProfiTicket is available for employees on top.

We live modern working models.

 The future of work is now, we’re expermimenting with flexible time and locations models. We appreciate full-time as well a spart-time, office as well as remote, early and late birds. The main thing ist hat everyone finds a productive flow.

We stand for independent ticketing and successful online shops for the event industry. We support organizers, artists, and sports clubs in successfully selling captivating live experiences to their fans. While we operate behind the scenes, our partners, like Wacken Open Air or THW Kiel, take center stage.

As a Senior Software Developer (m/f/d), you will play an active role in the agile development team, solving technically demanding problems—whether it’s high-load ticket pre-sales or designing innovative API architectures. Your expertise is crucial to the successful execution of complex projects and making them user-friendly. This is only possible thanks to a well-coordinated team, strong cohesion, and a culture of support.

Tech Stack: PHP (Symfony), TypeScript, SQL. The team decides which technologies to use.

 

Your Responsibilities

  • Taking technical leadership and responsibility in software development within a growing team.
  • Conceptualizing, designing, and implementing complex software solutions, including active participation in technical planning and decision-making.
  • Ensuring code quality and compliance with development standards.
  • Exploring and evaluating new technologies to improve our development processes and methods.
  • Leading mentoring initiatives and supporting the development of team members.
  • Collaborating closely with internal and external stakeholders to understand the core product and ensure smooth project execution.

 

Your Profile

  • Several years of hands-on experience in web and software development.
    A degree in a technical field or equivalent qualifications.
  • Ownership: For you, working in a team means taking responsibility—for both the team and the product.
  • Lifelong Learner: Giving and receiving feedback comes naturally to you. You continuously work on your personal development, as your growth is important to you.
  • “Why?” is one of your favorite questions. You challenge the status quo, return to the source of the requirement, and strive for the best solution with the team.
  • You communicate clearly and keep calm even in stressful situations.
    Experience as a software architect or in building high-performance APIs is a plus.

 

What You Can Look Forward To

  • We code our core software ourselves—never exclusively for a client, always for our platform.
  • Real emotions, no returns management. Become part of the live entertainment industry and develop software that empowers the independence of organizers.
  • Autonomy, continuous delivery of valuable software, and responsibility within our Scrum processes.
  • Plenty of room for your personal development and further development of our IT processes.
  • A team characterized by strong cohesion, helpfulness, and an open “come-as-you-are” culture.
  • Team events and regular feedback are a given.
  • Flexibility: From work locations (e.g., home office, workation, centrally located offices) to working hours (part-time or full-time).

Are you unsure if the position is right for you? We’d be happy to arrange a conversation with a colleague. Want to experience the team before you start? A “Meet-the-Team” session is part of the application process.

We look forward to receiving your online application or email application at jobs@the-white-label.com, including your salary expectations and start date.

Samia will get back to you shortly.

We stand for independent ticketing and successful online shops for the event industry. We support organizers, artists, and sports clubs successfully sell captivating live experiences to their fans. While we work behind the scenes, our partners, like Wacken Open Air or THW Kiel, take center stage.

Your Responsibilities

  • You will establish and develop our in-house recruiting on both operational and strategic levels.
  • As our direct link to the talent market, you and your team will oversee the entire recruitment process, ensuring a positive and respectful candidate experience.
  • Building and nurturing relationships with potential candidates is especially important to you.
  • Through direct outreach (socials, email, phone, video), you will be responsible for building our talent pipeline.
  • You will develop new recruiting strategies in collaboration with the team and work closely with the relevant departments, also supporting the onboarding of new colleagues.
  • Monitoring and analyzing recruiting KPIs will be part of your responsibilities.
    You’ll keep up with HR/recruiting trends and test creative, new ideas.

Your Profile

  • You already have experience in recruiting, active sourcing, or similar fields.
  • You enjoy working with research tools and databases, such as LinkedIn.
  • Your structured and independent working style, as well as your ability to prioritize and optimize, set you apart.
  • You are capable of engaging candidates at senior/leadership levels.
  • You possess excellent communication skills and a strong team-oriented mindset.
  • Your curiosity drives you, and you have a passion for people and technology.
  • You think outside the box and enjoy contributing beyond your core role.
  • Fluency in German and good English skills are essential.

Explore New Paths with Us

  • Your creativity knows no bounds, especially when it comes to employer branding. We provide space for growth and innovation.
  • No quick fixes—our focus is on sustainable recruitment.
  • Hybrid working culture (home office, workation, centrally located office) and flexible working hours (part-time or full-time).
  • Direct contact with the emotional live entertainment industry.
  • A team characterized by strong cohesion, helpfulness, and an open “come-as-you-are” culture. Team events and regular feedback are a given.
  • We place great emphasis on creating an atmosphere that values all forms of diversity!
  • Your decisions matter: from recruitment tools to the candidate journey, you’ll be in charge—with the necessary support, of course.
  • Prime Location: Our office is centrally located and easily accessible by public transport or bike. Employees also benefit from the HVV Profi Ticket.

Are you unsure if the position is right for you? We would be happy to arrange a conversation with a colleague. Want to experience the team before you start? A “Meet-the-Team” session is part of the application process.

We look forward to receiving your online application or email at jobs@the-white-label.com, including your salary expectations and start date.

Samia will get back to you shortly.

We stand for independent ticketing and successful online shops for the event industry. We support organizers, artists, and sports clubs in successfully selling captivating live experiences to their fans. While we operate behind the scenes, our partners, like Wacken Open Air or THW Kiel, take center stage.

 

Your Responsibilities

  • You ensure our sales funnel is always full and guide our future customers securely to the finish line.
  • You acquire festival and concert organizers, actively expanding your client base and network.
  • Your tasks include needs analysis, presentations, proposal preparation, and contract negotiations.
  • You confidently engage and communicate with your contacts—across any channel.
  • You have a strong interest in efficient workflows.
  • Acting as the link to internal teams, you facilitate the onboarding of new clients, ensuring a seamless start.

 

Your Profile

  • You have completed a degree or vocational training (for example in business administration).
  • You have a strong foundation in sales and success in acquiring new clients (ideally in IT/software sales).
  • Success and challenges motivate you, and you enjoy building and expanding client relationships.
  • You are goal-oriented, creative, and independent, with a focus on structured work.
  • Music, entertainment, and live events are your passion.
  • Excellent communication skills in German and English, along with persuasive presentation and negotiation skills, are essential.
  • You’re willing to travel approximately 20% of the time.
  • Career changers are warmly welcome!

 

What You Can Look Forward To

  • Nothing compares to live experiences: Goosebump moments and big emotions with the most popular bands and artists of our time.
  • Flexibility in location and schedule: Mobile working, workation, and part-time models are all available.
  • Unique team culture: Strong cohesion, helpfulness, and an open “come-as-you-are” culture.
  • We value diversity: Creating an atmosphere that celebrates all forms of diversity is important to us!
  • Team events and regular feedback: These are a standard part of our culture.
    Personal development: Grow at your own pace with targeted support.
  • Prime location: Our office is centrally located and easily accessible by public transport or bike. Employees also enjoy the HVV Profi Ticket as an added benefit.

Not sure if the position is right for you? We’re happy to arrange a conversation with colleagues. Want to experience the team before you start? A “Meet-the-Team” session is part of the application process.

We look forward to receiving your application via email at jobs@the-white-label.com, including your salary expectations and start date.

Samia will get back to you shortly.

We stand for independent ticketing and successful online shops for the event industry. We support organizers, artists, and sports clubs in successfully selling captivating live experiences to their fans. While we operate behind the scenes, our partners, like Wacken Open Air or THW Kiel, take center stage.

 

Your Responsibilities

  • You are the central point of contact for our customers in online ticketing. With your keen sense of their needs, you build long-lasting, trustful partnerships that go far beyond the traditional account management approach.
  • You lead exciting projects from the idea stage to implementation, ensuring not only smooth processes but also that our solutions are always one step ahead. You coordinate work with our internal expert teams, ensuring that we combine innovation and efficiency.
  • You love recognizing growth opportunities and seize every chance to expand our customers’ businesses and integrate our solutions more deeply into their daily operations.
  • As a strategic partner, you also support our new customers in all matters related to online ticketing—from digital sales channels to data-driven marketing strategies. You develop custom concepts that enhance their performance and make the competition look outdated.
  • You keep an eye on the market and quickly identify trends that give our customers and us a competitive advantage. Whether it’s new technologies, consumer behavior, or industry developments—you’re always one step ahead.
  • Through proactive communication and regular meetings, you ensure high customer satisfaction and strengthen long-term customer loyalty.

 

Your Profile

  • Successfully completed a degree in business administration or a completed commercial apprenticeship with comparable qualifications and work experience. Career changers are welcome.
  • You are not just an account manager—you are a senior, which you demonstrate through at least 5 years of professional experience in online ticketing, eCommerce, or a similar industry.
  • With your account management expertise, you identify opportunities and know how to turn them into long-term business relationships and growth.
  • You know how to derive valuable insights from data and translate them into innovative solutions. Challenges motivate you to think outside the box.
  • You have a deep understanding of the workings of ticketing systems or eCommerce platforms and always stay up to date with the latest technology.
  • You work independently and take responsibility for your tasks, but you also value exchange and collaboration within a dynamic team.
  • You bring a high level of service orientation and enjoy understanding individual customer needs and developing tailored solutions.
  • You have excellent communication skills in both German and English and can explain complex matters clearly.

 

What You Can Look Forward To

  • Nothing compares to live events: goosebumps moments and great emotions with the most popular bands and artists of our time.
  • Flexibility in work location and time: including mobile work, workation, and part-time models.
  • We offer you space for creativity and your own ideas. Work in a dynamic environment where new technologies and solution approaches are encouraged.
  • Short decision-making paths and open communication at eye level—here, you can make an impact.
  • A unique team: strong cohesion, helpfulness, and an open “come-as-you-are” culture.
  • Appreciation of diversity of all kinds is part of our everyday life.
  • Team events are just as much a given as regular feedback.
  • Best location: Our office is centrally located and easily accessible by public transport or bike.

We look forward to receiving your application via email at jobs@the-white-label.com, including your salary expectations and start date.

Samia will get back to you shortly.

We stand for independent ticketing and successful online shops for the event industry. We support organizers, artists, and sports clubs successfully sell captivating live experiences to their fans. While we work behind the scenes, our partners, like Wacken Open Air or THW Kiel, take center stage.

Are you ready to take events to the next level?

As our Client Services & Content Manager, you will be the key figure ensuring an optimal customer experience and guaranteeing that the wishes and requirements of our partners are smoothly and efficiently implemented. Together with the team, you will manage events in the system with precision and on schedule—from the initial setup to event admission.

 

Your Responsibilities

  • Event Management and Configuration: You will independently handle the setup and configuration of events, managing the entire event cycle for our clients—precisely, on time, and with a strong service orientation.
  • Excellent Service: You will be the face of white label eCommerce and AXS Germany, ensuring seamless communication, assisting with inquiries, and being a reliable partner for our clients.
  • Building and Maintaining Long-Term Client Relationships: You take an interest in our partners and support them closely in collaboration with the account managers.
  • Implementing Best Practices: You will develop best practices for event setup, ensuring optimal workflows.
  • Detailed Monitoring: You will monitor sales and event details, documenting all essential information to maintain a clear overview for the team.

 

Your Profile

  • A degree in business administration or a completed commercial apprenticeship with comparable qualifications and professional experience. Career changers are welcome!
  • Ideally, you have experience in ticketing for music, sports, or theater and are skilled in staying organized and proactive within dynamic teams.
  • You are hands-on, eager to learn new tools and systems, and work in a structured manner.
  • Flexibility, a fast pace, and attention to detail define you—in short, you have an eye for the essentials and the energy to drive things forward.
  • Are you ready to shape the future of ticketing and revolutionize the experience for our clients and their fans? Then apply now and become part of our team!

 

What You Can Look Forward To

  • Nothing compares to live events: Goosebump moments and big emotions at the most renowned festivals and performances of our time.
  • Flexibility in work location and hours: Mobile working, workation, and part-time models are available.
  • Creative freedom: We provide space for your creativity and ideas. Work in a dynamic environment where new technologies and innovative solutions are encouraged.
  • Short decision-making processes and open communication: Here, you can make an impact.
  • Unique team culture: Strong cohesion, helpfulness, and an open “come-as-you-are” culture.
  • Commitment to diversity: Valuing all forms of diversity is a fundamental part of our everyday life.
  • Team events and regular feedback: These are naturally part of our company culture.
  • Prime location: Our office is centrally located and easily accessible by public transport or bike.

Are you unsure if this position is the right fit for you? We’re happy to arrange a conversation with team members. Would you like to experience the team before starting? A “Meet-the-Team” session is part of the application process.

We look forward to receiving your application online or via email at jobs@the-white-label.com, including your salary expectations and start date.

Samia will be in touch with you shortly!

You want to make a difference?

Then we look forward to receiving your application via email at jobs@the-white-label.com, including your salary expectations and preferred start date.

Samia will get in touch with you.

White Label eCommerce and AXS Germany stands for diversity and are committed to equal opportunities and inclusion. Everyone – regardless of gender, sexual orientation, disability, age, origin, as well as cultural and religious affiliation – is given the same opportunities with us.